Security at FlowParse
Your invoices and bank statements are among the most sensitive documents a business has. This page sets out what happens to them and what protects them.
How we protect your data
Encryption in transit
All traffic is protected with TLS. Data moving between your browser and our servers is encrypted end to end.
Private to your account
A document can only be opened by the account that uploaded it — or, for an upload without an account, only in the browser that uploaded it.
Originals deleted after 30 days
The original file is kept for 30 days so you can compare the result with the source and an extraction can be re-run, then deleted automatically. You can delete a document and its original sooner from your history.
No AI training on your data
Your documents and their content are never used to train AI models, and are never sold.
EU servers
Our servers are in the EU (the Netherlands). To read a document, its text and page images are sent to our AI processing providers, some of which process data outside the EU.
Access controls
Authentication and least-privilege access controls protect accounts and internal systems.
Monitoring and auditing
Infrastructure is monitored and security practices are reviewed on an ongoing basis.
GDPR compliant
We support data-subject rights including access, correction, deletion and portability.
How your documents are handled
When you upload a document, it is transmitted over an encrypted connection and processed to extract the structured data you requested. The text and page images are sent to our AI processing providers solely to perform that extraction; some of them process data outside the EU.
The original file is kept for 30 days, so you can check the result against the source and a failed extraction can be re-run, and is then deleted automatically. The extracted data stays in your history until you delete it — each document has a delete button there, which removes the data and the original at once. We never use your documents to train AI models, and we never sell your data.
For full detail on what we collect, how long we keep it and your rights, see our Privacy Policy. Your use of the service is governed by our Terms of Service.
Reporting a vulnerability
If you believe you have found a security issue, please email us so we can investigate promptly.
flowparsesupport@gmail.com